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Frequently Asked Questions
01 Do I need my insurance card if I want to buy glasses or have an eye exam?
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Yes, please bring your insurance card if you want your insurance to pay for the glasses or exam.
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02 How many frames do you carry?
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Over 2000​.
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03 Is there a special selection for Medicaid frames?
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Yes, but we have a large selection of over 250 frames.
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04 Which Iowa Medicaid plans do you accept?
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We accept traditional Medicaid, as well as the MCOs AmeriGroup and Iowa Total Care. Some offices only accept these plans for the eye exam only; Looking Glass Optical accepts them for BOTH the eye exam and the eyeglasses.
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05 Will my Medicaid insurance pay for contact lenses?
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No. It will cover for the base eye exam, but the fitting for contacts and the contacts themselves would be out of pocket.
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06 Do you accept health savings or flex spending accounts?
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You bet. Make sure you use it by the end of the year.
07 Do I need to make an appointment to come in for an eye exam?
​Though walk-ins are welcome if we have openings, we prefer if you schedule your exam by giving us a call at 319-338-9381.
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