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Frequently Asked Questions

 01  Do I need my insurance card if I want to buy glasses or have an eye exam?

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Yes, please bring your insurance card if you want your insurance to pay for the glasses or exam.

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 02  How many frames do you carry?

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Over 2000​.

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 03   Is there a special selection for Medicaid frames?

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Yes, but we have a large selection of over 250 frames.

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 04  Which Iowa Medicaid plans do you accept?

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We accept traditional Medicaid, as well as the MCOs AmeriGroup and Iowa Total Care. Some offices only accept these plans for the eye exam only; Looking Glass Optical accepts them for BOTH the eye exam and the eyeglasses.
 

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 05  Will my Medicaid insurance pay for contact lenses?

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No. It will cover for the base eye exam, but the fitting for contacts and the contacts themselves would be out of pocket.

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 06  Do you accept health savings or flex spending accounts?

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You bet. Make sure you use it by the end of the year.

 

 

 07  Do I need to make an appointment to come in for an eye exam?

​Though walk-ins are welcome if we have openings, we prefer if you schedule your exam by giving us a call at 319-338-9381.

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